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Thank You! for choosing to be part of our community at Layer7 Software Solutions

We are committed to protecting You, Your personal information and Your right to privacy. If You have any questions or concerns aboutany of Our Policies, or Our practices with regards to Your personal information, please contact Us at contact@Layer7Software.ca.

Table Of Contents


Layer7 Software Solutions Policy on Confidentiality and Use of Personal and Business Information.

Aka the Privacy Policy
Last updated: March 01, 2020

This Privacy Policy applies to all information collected through Our website, and/or any related services, sales, marketing or events (which we refer to collectively in this Privacy Policy as the "Services").

When You visit Our Website and use Our Services, You trust Us with Your personal information. We take Your privacy very seriously. In this Privacy Policy, We seek to explain to You in the clearest way possible what information we collect, how We use it and what rights You have in relation to it. We hope You take some time to read through it carefully, as it is important. If there are any terms in this Policy that You do not agree with, please discontinue use of Our Services.

We're not going to lie... it's a boring read, but:
Please read this Privacy Policy carefully, as it will help you make informed decisions about sharing your personal information with us.

Interpretation and Definitions

Interpretation:

The Short Version: This is the "legalese" meaning of particular words or phrasing.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

The words of which the initial letter is capitalized have meanings defined under the following conditions:

Definitions:

For the purposes of this Privacy Policy:

  • You: means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company: (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Layer 7 Software Solutions, 29-590 Bearinger Road, Waterloo, ON N2L 6C4.
  • Website: refers to Layer 7 Software Solutions, accessible from https://Layer7Software.ca
  • Service: refers to the Website.
  • Country: refers to: Ontario, Canada
  • Service Provider: means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Personal Data: is any information that relates to an identified or identifiable individual.
  • Cookies: are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Usage Data: refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Collecting and Using Your Personal Data

Types of Data Collected

We collect personal information that You provide to Us when You express an interest in obtaining information about Us or Our products and services, when participating in activities on Our social media (such as posting messages or entering contests or giveaways) or otherwise contacting Us, as well as collecting some non-personally-identifying data such as what browser You are using.

Personal Data

The Short Version: We collect personal information that You provide to Us.

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

Usage Data

The Short Version: Some data that doesn't personally identify You is automatically collected when You visit Our Website.

Usage Data is collected automatically when using the Service. This information does not reveal Your specific identity (like your name or contact information) but may include device and usage information, such as Your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when You use Our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for Our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

Tracking Technologies and Cookies

The Short Version: They aren't yummy or delicious, but the tiny amounts of information they contain helps Us provide You with a better experience when visiting Our Website.

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

For more information on how we use both session and persistent Cookies, please see our Cookie Policy for more details.

Information regarding Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting You can activate to signal Your privacy preference not to have data about Your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, We do not currently respond to DNT browser signals or any other mechanism that automatically communicates Your choice not to be tracked online. If a standard for online tracking is adopted that We must follow in the future, We will inform You about that practice in a revised version of this Privacy Policy.

Use of Your Personal Data

The Short Version: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We only keep it as long as absolutely necessary.

The Company may use Personal Data for the following purposes:

  • To provide and maintain Our Service, including to monitor the usage of our Service.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.

We may share Your personal information in the following situations:

  • With Consultants and Service Providers: We may share Your data with third party vendors, service providers, contractors or agents who perform services for Us or on Our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts.
  • For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.

Unless specifically described elsewhere in this policy, we do not share, sell, rent or trade any of Your information with third parties for their promotional purposes.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy - Information Gathering and Minor Children

The Short Version: Nuh-uh. You can't make us gather kids information. We don't WANNA! Mmmoooooooooooooooommm!

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

We also may limit how We collect, use, and store some of the information of Users between 13 and 18 years old. In some cases, this means We will be unable to provide certain functionality of the Service to these users.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Third-Party Websites

The Short Version: We love parties, but if they stay late and trash the furniture, it's their fault, not ours.

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

We are not responsible for the safety of any information that You share with third-party providers who advertise, but are not affiliated with, Our websites.

Privacy and Laws of Other Regions

The Short Version: Other countries have particular privacy laws that will normally not pertain to most of our client base, but we will do our absolute best to respect the laws of other countries as we are capable of doing so.

European EEA

If You are a resident in the European Economic Area, then these countries Your data is travelling to may not have data protection or other laws as comprehensive as those in Your country. We will, however, take all necessary measures to protect Your personal information in accordance with this privacy policy, and applicable law.

If You are resident in the European Economic Area and You believe We are unlawfully processing Your personal information, You also have the right to complain to Your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

California, USA

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) We disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which We shared personal information in the immediately preceding calendar year. If You are a California resident and would like to make such a request, please submit your request in writing to us using contact@Layer7Software.ca.

Your Privacy Rights

Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete Your personal information, please submit a request by emailing at contact@layer7software.ca. We will respond to your request within 30 days.

Upon Your request to delete Your data, We will delete Your account and information from Our active databases. However, some information may be retained in Our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce Our Terms of Use and/or comply with legal requirements.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account.

Changes to this Privacy Policy

The Short Version: The times, they are a-changing. We will have to change with them, as appropriate.

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are encouraged to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us by email: contact@Layer7Software.ca.


Policy on the Use of Cookies

Aka the Cookie Policy
Last updated: March 02, 2020

This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used.

Cookies are small data files that are placed on your device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.

We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.

Interpretation and Definitions

The Short Version: Cookie! Om nom nom.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Cookies Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Cookies Policy) refers to Layer 7 Software Solutions, 29-590 Bearinger Road, Waterloo, ON N2L 6C4.
  • You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.
  • Cookies means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.
  • Website refers to Layer 7 Software Solutions, accessible from https://Layer7Software.ca.

The Use of the Cookies

Why We Use Cookies

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.

Types of Cookies We Use

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both session and persistent Cookies for the purposes set out below. The specific types of first and third party cookies served through our Websites and the purposes they perform are described below. Please note that the specific cookies served may vary depending on the specific Online Properties you visit:

  • Necessary / Essential Cookies

    Type: Persistant Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

    • Name: L7Cookie
      • Purpose: Used to record the cookie consent preference of visitors
      • Provider: Us (Layer7 Software Solutions)
      • Service: Layer7 Software Privacy / Cookie Policy
      • Country: Canada
      • Type: http_cookie
      • Expires in: 1 year
  • Analytics and Functionality cookies

    Type: Session and Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

    These cookies can also collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.

    • Name: _ga
      • Purpose: It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years.
      • Provider: .layer7software.ca
      • Service: Google Analytics View Service Privacy Policy
      • Country: United States
      • Type: http_cookie
      • Expires in: 1 year 12 months 4 days
    • Name: _gid
      • Purpose: Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.
      • Provider: .layer7software.ca
      • Service: Google Analytics View Service Privacy Policy
      • Country: United States
      • Type: http_cookie
      • Expires in: 1 day
    • Name: _gat#
      • Purpose: Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session.
      • Provider: .layer7software.ca
      • Service: Google Analytics View Service Privacy Policy
      • Country: United States
      • Type: http_cookie
      • Expires in: 1 minute
  • Advertising cookies:

    Type: Persistent Cookies

    Administered by: See Below for Specifics

    Purpose: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

    • Name: fr
      • Purpose: Used by Facebook to collect a unique browser and user ID, used for targeted advertising.
      • Provider: .facebook.com
      • Service: Facebook View Service Privacy Policy
      • Country: Ireland
      • Type: server_cookie
      • Expires in: 3 months
    • Name: _fbp
      • Purpose: Facebook tracking pixel used to identify visitors for personalized advertising.
      • Provider: .layer7software.ca
      • Service: Facebook View Service Privacy Policy
      • Country: United States
      • Type: http_cookie
      • Expires in: 3 months
  • Social networking cookies:

    Type: Persistant Cookies

    Administered by: As Below

    These cookies are used to enable you to share pages and content that you find interesting on our Websites through third party social networking and other websites. These cookies may also be used for advertising purposes.

    • Name: personalization_id
      • Purpose: Used on sites that share Twitter content and with Twitter share plugin. Persistent cookie that is set for 730 days.
      • Provider: .twitter.com
      • Service: Twitter View Service Privacy Policy
      • Country: United States
      • Type: http_cookie
      • Expires in: 1 year 12 months 4 days

Tracking Beacons and Flash Cookies / Local Shared Objects

Other tracking technologies, such as web beacons

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Flash cookies / Local Shared Objects

Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Your Choices Regarding Cookies

If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.

If You'd like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

For any other web browser, please visit your web browser's official web pages.

More Information about Cookies

Most advertising networks offer you a way to opt out of targeted advertising, and you can learn more about Cookies at the following third-party websites:

Cookie Policy Updating

The Short Version: "Time may change me / But I can't trace time." We will have to change with time, as appropriate.

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Contacting Layer7 Software about the Cookie Policy

If you have any questions about our use of cookies or other technologies, please email us at contact@Layer7Software.ca.


Terms and Conditions

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